Richard Eagles

Background

About Richard Eagles

We adopt a simple approach to IT services - we're not sales people, we're IT experts. MFM-IT offers unrivalled levels of customer service and product knowledge with years of experience in high level network design and support. We work primarily with clients in the charity and education sectors as well as with a number of SMEs. Within our industry we find that customers stay with their current IT provider because it is easy, regardless of whether they are receiving a quality service or getting value for money. The difference with MFM-IT is that our customers stay with us because they want to, which is why we have a customer retention rate of 98%! Some of our clients have been with us since the very beginning! Hear what one of our clients has to say about us… “I cannot recommend MFM enough. The support team handling phone enquiries are always polite, friendly and incredibly knowledgeable. They stick to their SLA’s and the service is prompt and accurate. As you go up to the project team and the owners… wow they know their stuff and they all specialise in different areas. I’m confident that for any realistic IT issue, MFM can help find a solution.” Dave Kobylanksi, Gloucestershire Wildlife Trust. How we help We ensure your IT infrastructure is always up-to-date, secure and efficient for your staff and the operational demands of your organisation. We help you put the right systems in place to ensure your workforce can work effectively, efficiently and securely no matter where they are located. We offer a multitude of support options which can be tailor made to your specification, required expertise and budget. We reduce your down time, by using skilled engineers to manage your systems and provide real time advice and support. Our expert engineers are able to fault find and diagnose various issues without resorting to unnecessary upgrades, giving you peace of mind that you are getting a fair return on investment for your IT hardware. To discuss how MFM-IT can support your organisation and to arrange a free IT consultation simply send me a message on LinkedIn.