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Richard Fields

Workforce Management Coordinator at Blackboard

Based in Greenville, United States

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Seniority

Manager

Department

Operations

Location

Greenville

Industry

E-Learning Providers

Company size

2.3K

Contact information

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r•••••••@anthology.com

Phone

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Background

About Richard Fields

Detail-oriented Software Support and Systems Administration professional with strong software and hardware configuration background. Award-winning customer service professional with over 28 years of experience. Expertise in troubleshooting, analysis, and quick resolution of software issues including: Accounts Receivable, Inventory Control, Sales and Gross Profit, General Ledger, Accounts Payable, Payroll, Purchase Orders, EDI, and Physical Inventory. Expertise in troubleshooting, analysis, and quick resolution of hardware issues including: Data General, ADDS and IBM terminals, Okidata and Microline printers, and Portserver II digiboards. Good communicator who remains calm under stress, rectifies technical difficulties, and delivers outstanding customer service to difficult customers.

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