Richard Frey

Background

About Richard Frey

Revenue Improvement. In my career it has always been important to generate the revenue that will support the operations organizations I have led. Since I lived with the customers and their day to day needs, I understand the account management process and strategic initiatives required to grow base business revenue. Every year we worked on account portfolio initiatives to grow revenue year over year. By partnering with the sales team, I supported new business wins through RFP responses and account retention results. My goal has always been to deliver results while remaining focused on customer and client satisfaction. Operations Process Improvement. In order to combat the rising costs in this dispersed, employee intensive industry, I developed a passion for executing process improvement strategies for food, labor and supply cost efficiencies. In this function, I have deployed account level technology to manage menu, waste, food and labor costs. Collaborating with operations, regional and headquarters teams we increased account level productivity at new businesses and turnaround accounts. The use of business analytics and dashboard reporting ensured quality assurance, compliance and business results. Leadership. I am known for leading initiatives across large geographically diverse business models impacting all levels of operations through management engagement. I led projects affecting locations with a total staff of This has led to a proven record of year over year productivity improvements and supply chain compliance. I am highly motivated to achieve excellence in customer and client satisfaction. Specialties. Process execution, quality assurance, productivity results, labor cost, cost avoidance, planning, business transformation, turnaround initiatives, margin improvement, business development, SCM rationalization, outsourcing, compliance, reporting, management staff development, account openings, team building and safety results.