Richard Humphrey
Customer Relationship Advocate at Fidelity Investments
Based in Grapevine, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Grapevine
Industry
Financial Services
Company size
84K
Contact information
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r•••••••@fidelity.com
Phone
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Background
About Richard Humphrey
I am a seasoned professional with 8+ years of team leadership and customer service experience in various sectors. Recognized for demonstrating a natural aptitude for developing and motivating teams to surpass quotas and goals, as well as for executing tasks efficiently while providing outstanding customer service, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals, and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include team leadership, strategy development, operations management, cross-functional team collaboration, inventory management, sales, and staff development. Delivering superior administration in the latter areas of expertise requires the utilization of effective communication skills, negotiation skills, as well as business acumen, and resource management to support efficiency and maximum returns. I have recently completed my MBA after being a stay-at-home parent and am excited to re-enter the job market in a role that incorporates my broadened skill set and be able to expand my knowledge, expertise, and skill set. Colleagues describe me as a progressive, driven, down-to-earth, motivated managerial expert who can be relied on to offer superior solutions that deliver measurable results, as well as being personable and kind to others.
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