Richard Lai

Product Technical Support at Plustek Technology Inc

Based in Alhambra, United States

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Seniority

Staff

Department

Information Technology

Location

Alhambra

Industry

Appliances, Electrical, and Electronics Manufacturing

Company size

44

Contact information

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Email

1 credit

r•••••••@plustek.com

Phone

5 credits

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Background

About Richard Lai

Technical Support Specialist with 10+ years of experience in IT support, customer service, and troubleshooting. Skilled in remote assistance, active Directory, ticketing systems, and system administration. Adept at resolving technical issues quickly, documenting solutions, and improving customer satisfaction through strong communication and problem-solving.

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