Richard Leoni
Customer Service Professional at Ipg Photonics
Based in Charlton, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Charlton
Industry
Appliances; Electrical; and Electronics Manufacturing
Company size
1.9K
Contact information
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r•••••••@ipgphotonics.com
Phone
5 credits+1 ••• •••• ••••
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Background
About Richard Leoni
Training: Mentored and taught technical subject matter to entry-level technicians. Supervisory Skills: Team leader / project leader successful in developing a high level of peer enthusiasm and loyalty. Technical Knowledge: Well-developed analytical and diagnostic skills. Customer Service: Consistent recognition from customers for outstanding performance. Excellent communication and interpersonal skills. Process Management: Reviewed and evaluated processes, procedures and policies with a view towards enhancing efficiency, productivity and quality. Leadership: High energy, insightful in identifying complex problems and implementing innovative solutions. Skilled at planning and time management. Resourceful in coordinating resources to ensure quality delivery of services. Specialties: Comprehensive experience and diverse knowledge in the testing, problem identification and resolution of computer hardware and software storage systems. Proven ability to recognize and capitalize on product trends coupled with leadership experience in the high-tech industry.
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