Richard Oconnor

Background

About Richard Oconnor

Most large furniture retailers face the same growing challenge.Returns volumes continue to rise, margins are under pressure, and traditional exit routes for returned and overstocked goods deliver poor financial yield, limited brand control, and increasing operational friction.I founded ClearCycle after running a retail business myself and seeing first-hand that no scalable, commercially viable solution existed to manage returns in a way that improved financial, operational, and environmental outcomes at the same time.ClearCycle is an award-winning end-to-end returns and recommerce platform designed specifically for large retailers. We analyse returned and overstocked goods, refurbish at scale, and route stock through the most appropriate exit channels, including back-to-stock, branded resale, secondary marketplaces, and auction to maximise overall blended yield.Our revenue-share model means there is no upfront investment.We only succeed when our retail partners recover more value, reduce costs, and gain predictable, auditable outcomes from their returns operation.For our partners, this typically means:Significantly higher financial yield versus traditional disposal routesReduced internal handling costs and operational complexityPredictable, consistent cash recovery from returned stockNear-zero landfill and improved regulatory readiness.ClearCycle is trusted by leading UK furniture retailers and operates a dedicated sq ft refurbishment facility, supported by in-house technology, engineering, and trading teams.I work closely with CEOs, CFOs, and COOs across UK furniture retail. If returns recovery or unmanaged resale is becoming a board-level concern, feel free to connect.