Richard Pham

Background

About Richard Pham

With over a decade immersed in the finance industry, I've honed my skills as a portfolio relationship manager and now, an accredited mortgage broker in Australia. My journey began in the heart of family entrepreneurship, instilling in me a fervent dedication to customer satisfaction and a profound understanding of business dynamics. Navigating through diverse roles in business banking and the retail mortgage sector, I've cultivated a keen eye for risk management and a deep appreciation for the nuances of commercial credit. Armed with a Diploma in Finance and Mortgage Broking, I bring a blend of expertise, empathy, and a relentless pursuit of excellence to every client interaction. My mission is simple yet profound: to extend the same level of personalised service that safeguarded my family's financial security to every client I serve. With a customer-centric ethos at the core of my approach, I am committed to crafting tailored solutions that not only meet but exceed expectations. Through unwavering communication, I forge enduring partnerships, empowering small businesses across Australia to thrive. As a proud member of the Mortgage and Finance Broking Industry via the Finance Brokers Association of Australia (FBAA), I stand as a testament to integrity, professionalism, and a passion for fostering financial success My skills sets include: • Strong financial acumen • Credit analyst • Relationship management • Proficiency in CRM software such as MyCRM & Infynity • Customer centric orientation • Leadership acumen • Time management expertise • Proactive • 10+ years' finance industry experience My certifications include: • Mortgage and Finance Broking Industry Member with Finance Brokers Association of Australia (FBAA) • Diploma in Finance and Mortgage Broking from AAMC • Tier 2 RG146 ASIC compliant (FSRA) from DeakinPrime • Bachelor’s Degree in Mechanical Engineering