Richard Powers

Background

About Richard Powers

I’m a SaaS renewals and account management professional with 4+ years of experience supporting commercial and enterprise customers in data protection and cloud software.My background is rooted in managing high-volume renewal portfolios, driving customer retention, and identifying expansion opportunities while navigating complex licensing, procurement, and partner-led sales motions.What I specialize in:• SaaS renewals and revenue retention• Account management and customer success• Upselling and cross-selling within existing accounts• Forecasting and pipeline management in Salesforce• Partner and distributor coordination• Contract and renewal negotiationsAt Veeam, I worked cross-functionally with sales, operations, and channel partners to ensure smooth renewals, accurate forecasting, and strong customer relationships throughout the lifecycle. I’m known for being organized, proactive, and customer-focused while maintaining a strong revenue mindset.I’m currently exploring remote opportunities in SaaS renewals, account management, or customer success where I can help organizations retain and grow their customer base through consistency, communication, and value-driven engagement.