Richard Simmons
IT Support Technician at Smart Source Technologies, Inc
Based in Oklahoma City, United States
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Seniority
Staff
Department
Information Technology
Location
Oklahoma City
Industry
Staffing and Recruiting
Company size
80
Contact information
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r•••••••@smartsourcetec.com
Phone
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Background
About Richard Simmons
As a VDI Analyst with over 14 years of diverse IT support experience, I have designed, implemented, and managed virtual desktop infrastructure (VDI) environments for various clients and projects. I recently completed a 3-month contract with Insight Global, using VMware Horizon, vSphere, App Volumes, and Dynamic Environment Manager to deliver end-user access, troubleshoot issues, and administer parent, persistent, and non-persistent VDIs. I am proficient in performance optimization, application virtualization, user profile management, and configuring and managing virtual desktop policies, group policies, and security protocols. I have experience working with hypervisor technologies like VMware vSphere and Microsoft Hyper-V. I am familiar with cloud-based virtual desktop solutions, including Amazon Workspaces and Azure Virtual Desktop. I also have a solid understanding of networking concepts and access controls like TCP/IP, and Active Directory. I hold CompTIA A+, MCP, and MCSA certifications and am fluent in English and Spanish.
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