Rick Brems

Background

About Rick Brems

I am an Automotive Sales, Service & Operations leader with a demonstrated history of driving revenue and market share growth, increasing CSI ratings and directing high-performance teams for several automotive dealerships. Throughout my career I have consistently been recognized for my ability to identify new business opportunities, cultivate strong client relationships, and create unique approaches and programs that enhance market share growth, exceed key organizational objectives, and deliver measurable results. For 14 years, I worked as a Sales & Operations Manager for Superior Automotive Services, Inc, an automotive supply business service new car dealers throughout MI, OH, and TN. I acted as an ongoing consultant to dealers, and maintained complete oversight of retail sales performance, client generation and retention, employee development, and performance. Prior to that, I worked as an Account Manager for Premaco, a distributor of drive lane chemicals to new car dealerships. Prior to Premaco, I was the Fixed Operations Director for Marcus Allen's North Oak Toyota/Ford where I ensured the profitability of 2 automotive dealerships by overseeing various departments including service, parts, and new car delivery. I started my automotive experience at Dobbs Brothers, a high-volume dealership in Memphis, TN. Based on exceptional performance and the results that I delivered as a consultant, I was promoted to Service Director to open a new Lexus dealership with complete oversight of all service operations for the next six years A few key accomplishments include:= Part of the launch Team for Mobile Service for Tesla =Identify markets to role out Mobile Service =Opened new Service Center locations for Tesla =Turned around under-performing Service Centers by mentoring management teams and streamlining processes =Mentor junior staff members who then advanced to leadership roles =Maintain industry-leading customer retention rates and high CSI ratings I earned my Bachelor of Business Administration Dual Degree in Marketing & Management and my AA in Automotive Marketing from Northwood University.