Rick Brooks
Senior Customer Service Representative at Perkinelmer
Based in Houston, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Houston
Industry
Biotechnology Research
Company size
6.5K
Contact information
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r•••••••@perkinelmer.com
Phone
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Background
About Rick Brooks
Highly skilled with much experience in GC, GC/MS, HPLC and related hyphenated technology, i.e. TGA/GC/MS. Strong ability to apply analytical laboratory and chemistry background to identifying and resolving customer application issues. Able to manage numerous projects with maximum efficiency. Excel in development of new customer contacts and maximize sales and service contract revenue. Strong advocate of customer relations and training. Spearheaded recent effort to maximize remote PAMS site reliability resulting in >90% up-time for all PAMS sites in New England.
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