Rick Capaldo

Background

About Rick Capaldo

Test Manager with over 25 years’ experience in the Information Technology (IT) industry, spanning Telecommunications, Finance, Healthcare and Utilities. Proven track record of success across a broad spectrum of roles encompassing Software Testing, Customer Support, and Technical Training—bringing a well-rounded perspective and deep operational insight.Recognised for consistently high performance, exceptional communication skills, and the ability to thrive in high-pressure environments. Adept at working autonomously or collaboratively within cross-functional teams. Quick to grasp new concepts and proactive in taking initiative beyond defined responsibilities to ensure delivery excellence.Key Skills & Abilities:• Technical Leadership and coordination, training/development and mentoring of staff• Excellent communication skills (both written and verbal)• Experience working in Waterfall/V-Model, SAFe and Agile (SCRUM) SDLC environments • Ability to identify and mitigate risks/issues for business and users • Problem solving and determining pragmatic options based on resources available• Producing technical/user documentation.• Experience working in regulated environments (TGA and APRA)• SAFe & ISTQB Certified