Rick Costa

Client Operations Manager at Insight

Based in Montreal, Canada

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Seniority

Manager

Department

Customer/Client Service

Location

Montreal

Industry

IT Services and IT Consulting

Company size

17K

Contact information

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Email

1 credit

r•••••••@insight.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Rick Costa

As a Client Operations Manager at Insight, I lead a team of specialists who support top-producing commercial inside sellers with administrative and operational pre-post sales business functions. My mission is to provide strategic-collaborative partnership experience with sellers to allow increased bandwidth in their sales motion. I have over 18 years of experience in call center sales management, with a proven track record of delivering results and exceeding budgets. I specialize in solution selling, channel and direct sales, and sales training and development. I have successfully led cross-functional teams to implement new business initiatives and IT solutions for businesses, institutions, and individual consumers. I am always looking for continued progression, personal and professional growth, and long-term objectives. I am not afraid to make mistakes and ask for guidance when needed. I am fluent in English and French, and have a speaking knowledge of Portuguese.

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