Rick E.

Background

About Rick E.

Hello, I'm Rick Earle, a seasoned Operations Manager and Sales Leader in San Jose, California. With a track record of 10+ years in leadership roles, my career journey has taken me across various sectors, from fintech and banking to energy and transportation. Let me share my story, beginning with the most recent highlights and looking back at where it all began: Operations Manager at Uber 🟢 Manage 4 physical locations with Team Leads and individual contributors aimed at supporting Uber drivers. 🟢 Oversee in-person support interactions, focusing on helping drivers and Uber increase supply hours by removing account-related hurdles. 🟢 One of my biggest wins here is implementing programs that boosted revenue and customer satisfaction by double digits. My core skills in Operations Management have never been more crucial than they are now. At Uber, I embed new programs and beta products into teams while monitoring the metrics driving our business: Regional Sales Director at Payroc Built relationships with resellers in the fintech niche. Found my footing in sales operations and account management, skills I honed throughout my career. Sales Manager for Ecology Action: Managed sales teams and backend operations to push energy efficiency projects. Branch Manager for a water purification company: First role involving sales and operations with 100% P&L responsibility. As an AVP Sales Consultant at Wells Fargo for 5 years, I focused on B2B sales and smashing sales targets. My career began as a rec leader at a local park & rec office when I was 16. My love for sports drove me to become involved in coaching, igniting my entrepreneurial spirit through fundraising proposals to local businesses. Change Management: Successfully ushered in new programs and practices. Leadership: I lead from the front, constantly engaged in career pathing, performance, and growth conversations with my teams. Strategic Planning: Master at aligning teams toward a single goal. Through this journey, what remained constant is my ability to make complex ideas relatable, an art I perfected over the years. Whether it's coaching sales teams on metrics or leading operations, my ultimate strength lies in helping people and companies realize their full potential. If you want to discuss creative ideas for improving operations or the impact of tech-driven business solutions, please contact me at RICKE95126@gmail.com.