Rick Gomes

Background

About Rick Gomes

I am a Lodging and Hospitality professional who has worked directly and indirectly in the hotel industry for over 40 years. My skill sets are very diverse and highly transferable to other industries. I am adept at identifying and resolving customer business concerns which lead to the foundation of trust development that are the building blocks to any long lasting relationship. By leveraging my vast knowledge of the hospitality industry, I have developed a unique insight into my customer’s needs and how to provide them with customized solutions to their challenges. I’m an innovative thinker and a charismatic problem solver with a tenacious strength of will and determination. My strong use of analytics help me to: • Understand customer buying habits • Identify gaps in product spend which lead to growth opportunities • Raise customer awareness of product breadth and depth • Determine right products for the right customers to build a long-lasting annuity buying program I have an entrepreneurial spirit. In a world where perception becomes reality, I always strive to dispel the customer mindset of “I didn’t know you guys did that!” as a means to growing my business and obtaining a larger share of wallet. As a true team player, I am a firm believer in developing and sharing best practices with my peers for the betterment of all. “In vain have you acquired knowledge if you have not imparted it to others.” Deuteronomy Rabbah (c.900, commentary on the Book of Deuteronomy)