Rick Helmer

Background

About Rick Helmer

Highly accomplished, tactical Project Manager/Site Support Lead with track record of success driving completion of high profile projects for industry giant, Electronic Arts. Expertise in leading high-performance project teams that successfully achieve objectives associated with project deliverables. Strong process improvement and customer focus. Advanced understanding of planning and directing various, highly complex, projects and effectively reducing company costs through innovative utilization of resources. Manage end-to-end implementations, integrating the roles of program manager, project lead and technical consultant in order to properly address the needs of the customer. Outstanding ability to align multiple business units leading to unified project teams that execute against project objectives.Efficiencies and Process ImplementationTeam LeadershipTechnical SupportQuality AssuranceProject ManagementTitle ManagementResource ManagementAnalytical Problem SolvingCustomer Issue ResolutionStrategic Project PlanningCross-Functional Project ExecutionIntellectual Property DistributionIncident Management Change ManagementTechnically proficient in MS Office, SharePoint, Confluence, JIRA, Faspex Aspera, Eclipse Suite, Tableau.