Rick King

Background

About Rick King

Highly effective IT professional services manager with a proven record of delivering complex, high-value business solutions for global organizations. Proven ability to manage large cross-functional and multi-national teams to deliver results in public, private and government computing environments while keeping focus on relationship building and customer satisfaction at all levels of an organization. Experienced with structured, PMO-driven, project delivery format within strict Critical Service Level & KPI measurement constraints. Experienced in Operational, Consulting, and Outsourced IT (single and multi supplier) environments Specialties: •Large, Complex Project, Program & Service Delivery Management expertise at both tactical and strategic levels •Client Relationship Management, Development, and Expansion •Project Rescue & Relationship Recovery •Problem, Conflict, and Incident Management •Rabid Dedication to Process Improvement as a vehicle to reduce costs and improve quality •Vendor Relationship Management •Budgetary Planning & Financial Control •Leadership & Team Development •PMO Processes & Change Management