Rick McDonald
Instructor - Part Time at Washtenaw Community College
Based in Ann Arbor, United States
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Seniority
Staff
Department
Education
Location
Ann Arbor
Industry
Higher Education
Company size
1.6K
Contact information
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r•••••••@wccnet.edu
Phone
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Background
About Rick McDonald
Accomplished IT professional with a proven track record supporting a diverse range of customer needs both internally and externally. Participated in and managed over 20 engineering/technical support and training projects, producing high quality deliverables, on time and within budget. Excellent communication skills, with a history of developing effective relationships with customers, technical staff and senior management. Specialties: Instructional Design and Development Customer Service Project Management Training Delivery Systems Analysis Systems Administration Training Administration Process Improvement Consulting Test Plan Development Change Management
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