Rick Pool
Global Delivery Leader, Tech Services at Genpact
Based in Ann Arbor, United States
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Seniority
Director
Department
Operations
Location
Ann Arbor
Industry
Business Consulting and Services
Company size
139K
Contact information
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r•••••••@genpact.com
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Background
About Rick Pool
IT Business Leader for Genpact’s Industrial Manufacturing vertical, and responsible for global IT services business for strategic accounts. Prior to this, led global IT Services delivery for Genpact's Capital Markets and Healthcare verticals. Rick has over 28 years of IT industry experience, including an 18-year tenure with Genpact (via Headstrong, which was acquired by Genpact in 2011). During this time Rick has held many leadership roles, including IT Business Leader ($70M business), Global Delivery Leader ($130M portfolio), Global Practice Leader, Regional Delivery Leader, Client Partner, and Engagement Manager. Rick holds an MBA from University of Michigan’s Ross School of Business, and a BS in Computer Science from Michigan State University’s College of Engineering.
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