Rick Sheer

Background

About Rick Sheer

I am a highly accomplished IT management professional with a proven record of success directing domestic and global IT and IS operations, and special expertise in program development, service quality, technology implementation, and infrastructure modernization. I have a consistent history of increasing efficiency, enabling new competencies to meet changing business needs, and optimizing processes while simultaneously reducing costs, and I excel at building and leading top-performing teams, facilitating global support functions, and overseeing enterprise architecture. My skills include identifying and resolving complex issues, enabling digital capabilities, and introducing analytics. Some examples of my demonstrated value are: • Playing an active role in National Grid’s global IS transformation initiative. • Dramatically improving capital expense design and expense forecasting while reducing rush project requests almost 100% by spearheading an IT strategy assessment, identifying areas of risk, and improving transparency. • Lowering SLA missed targets in 6 months at National Grid via process changes. • Enhancing field productivity levels by introducing digital capabilities and remote work tools. • Directing the largest technology initiative in Welch-Allyn’s 100-year history, implementing SAP at all locations. Project including infrastructure upgrades and 24x7x365 technical support. • Reducing operating costs and improving system availability by leading modernization initiatives. • Rebuilt the entire IT staff and led all training and global IT strategy design for BMC Industries. • Directing a complex, global SAP implementation for BMC Industries’ US and Germany locations. • Slashing PC costs by developing a standard model for Allmerica Financial Corp. • Aligning the integration of business processes and financial applications for the first time in BMC Industries’ history. • Reducing costs and streamlining month-end closing cycles globally by consolidating financial reporting. Key skills: IT Governance, Strategic Planning, Process Improvement, Relationship Management, Program Management, ERP, ITIL, SAP, Budget Control, Risk Management, Forecasting, Modernization, CFR Part 11, Compliance, Service Management, Technology Implementation, IT Roadmapping, Organizational Planning, Outsourcing