Rick Trottier

Background

About Rick Trottier

31 years of Automotive experience. The last 8 yrs as a General Manager and Operations Director who knows how to turn a store around and build a great team to increase profits while increasing customer satisfaction. 19 yrs of Used car management and as a wholesale buyer: Took the store turning their inventory 4 times per year to an average if 16 turns per year with an average day in stock of 23 days. Increased gross and net profit and doubled used car sales with half the inventory. 2 yrs General Sale Manager Restructured Sales processes, and set two new store record for in 2014 and 2015. Increased new car sale average to 167 per month from 115. Revamped FI department whaich has taken the store from $500 per car to what it is today $1800 per car. 8 yrs as a General Manager? Operations Director Cut expenses and tripled Net profit over the last 8yrs Cleaned up used car department and Took the store from turning their inventory 4 times per year to an average if 16 turns per year with an average day in stock of 23 days. Increased gross and net profit and doubled used car sales with half the inventory while minimizing wholesale losses. Restructured Service Department and put in place a management team that has brought Customer Pay hours from 108 to 1.5 and raised the Earned Labor Rate from $96 to $133 bringing total Fixed Ops corporate gross over $1 million dollars. Increased Customer Satisfaction which helped maintain our high retention rate. Guided Both dealerships thru major construction projects.