Rick Upton

Background

About Rick Upton

Full-time employee of CrowdStrike and part-time independent Salesforce certified consultant. On a very limited part-time basis, provide remote consulting services related to the Salesforce platform as an independent contractor. Services can include analysis, design, configuration, code, testing, implementation, support, and administration. See for more information. Energetic and experienced information systems professional with a passion for working with people, processes, and technology with a focus on using the Salesforce platform. I have expertise in leading and working hands-on with the delivery and support of a wide range of information systems for a diverse array of business functions to increase customer satisfaction, drive revenues, and contain costs. Skills and experience include: • Architecting complex IT solutions • Partnering with stakeholders • Planning/budgeting • Directing employees and contractors • Leading and executing all phases of Systems Development Life Cycle (SDLC) as a project manager (waterfall and hybrid waterfall/agile) and as a member responsible for task completion • Participating in agile development as a Scrum Master, Product Owner, and Development Team Member