Rick Yakob

Background

About Rick Yakob

A seasoned business executive with extensive experience delivering measurable value across diverse industry sectors. Managing large government, national and global enterprise portfolios with significant ICT spend. Rick leads strategic C-level engagements, creating tailored business vision alignment actions that translate into measurable outcomes focused on simplicity, operational optimisation, and scalable growth. Rick focuses on customers first, delivering simplification and outcomes that benefit people and processes while simultaneously delivering profit and customer digital experience excellence. Rick's expertise encompasses strategy creation and orchestration, GTM execution, ensuring optimal service delivery through enhanced People, Process, and Technology optimization. Now seeking opportunities to leverage extensive business acumen, relationship management expertise, and technical skills in Cybersecurity, Observability, Cloud AI, and Smart Workplace solutions to deliver strategic business value and drive growth. Key Solutions Technology Services: Consulting & Professional Services | Cybersecurity Services & Consulting | Storage & Backup as a Service | Multi-Cloud & Datacentre Solutions | Mission Critical Networking | Business Process Improvement | Customer Experience Optimization | Application Performance Management | Customer Experience Assurance Core Strengths Strategic Leadership: Account Management & GTM Planning | Government & Healthcare Specialisation | Collaborative Leadership & Communication | Brand Building & UVP Development | TCO Analysis Operational Excellence: Solution Consulting & Managed Services | Customer Service Excellence | Business Outcome Realisation | Team Building & Mentoring | Goal-Oriented Approach | Partnership Development Technical Experience: Cybersecurity | Cloud Solutions & Services | Storage Architecture | Network Solutions Architecture | Collaboration Technologies | Executive Relationship Management | Vendor & Channel Partner Management | APM & Customer Service Assurance Qualifications and Education: Miller Heiman Strategic Consulting | Professional Business Management, AIM | Consultative Sales Management, AIM | Bachelor Technology Management, UWS | ITIL Foundation ITSM, DDL | Accounting Certificate, TAFE | Electronics Technology Certificate, TAFE