Rickey Snethen

Training and Quality Manager at Custom Security Systems, Inc

Based in Beaumont, United States

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Seniority

Manager

Department

Human Resources

Location

Beaumont

Industry

Security and Investigations

Company size

56

Contact information

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Email

1 credit

r•••••••@customsecuritysystems.com

Phone

5 credits

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Background

About Rickey Snethen

An accomplished operations leader with proven experience driving performance at the individual, team anddepartment level in fast-paced call center environments. Leverage expertise in both the telecommunications and financial services sectors, providing resources with the tools, training, coaching and accountability necessary to consistently exceed goals and Key Performance Indicators (KPI). CORE COMPETENCIES Driving Operations Effectiveness Call Center Operations Expertise Team Leadership & Management Maximizing Customer Service Policy / Procedure / SLA Adherence Cross-Functional Collaboration Strategic Planning & Execution Continuous Process Improvement Coaching / Training / Mentoring

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