Rickie Scheppegrell

Background

About Rickie Scheppegrell

Systems Administrator/Desktop Support Analyst with 13 years of achieving outstanding customer service that has built strong, positive relationships and trust through credibility and responsiveness. Excellent analytical and problem solving abilities supported by equally strong team leadership and collaboration skills. Experience in five O/S including Vista, Window’s XP, NT, UNIX. Extensive working knowledge of many PC-Based, Web Based and mainframe applications, desktops publishing and Microsoft Office products. I’m an expert in applying a consultative, solution-based approach and ability to evaluate data, programs and operations in order to enable sound business decisions. My Talent for conceptualizing, planning and executing effective solutions will drive change in Information Technology through vision and value creation. SUMMARY OF STRENGHTS SIGNIFICANT ACHIEVEMENTS Network Administration Asset Management Inventory Control ACE Automation Circle of Excellence Award 5 Years Hardware/Software Rollouts Awarded 9 Plaques assisting sales reps achieving objective Team Leader & Player Earned 1998 M.C.P.