Ricky Cline

Background

About Ricky Cline

As an IT Operations Manager at The Pearlman Group, I manage all aspects of the hardware, software and IT integrations for all acquisitions. I have over 16 years of experience in the IT field, spanning retail, education and commercial industries. My core competencies include providing technical support and customer relationship management (CRM) to ensure fast and friendly service, implementing stringent data security protocols to safeguard assets, contributing to improved asset management and information security initiatives, and collaborating with management and staff to provide technical assistance for continuous improvement. I also have a proven track record of hiring, training and developing dynamic and accomplished teams of IT professionals, and helping define and manage the technology infrastructure strategy, architecture and processes for the organization. I am motivated by the challenge of solving complex problems, optimizing business performance, and delivering customer satisfaction.