Ricky Phillips
Assistant Director, Loss Mitigation Strategy at Bridgecrest
Based in Tempe, United States
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Seniority
Other
Department
Other
Location
Tempe
Industry
Financial Services
Company size
608
Contact information
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r•••••••@bridgecrest.com
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Background
About Ricky Phillips
My name is Ricky and I'm a diligent, resourceful, and goal-oriented professional with over 20 years of experience encompassing different aspects of Finance including areas of banking, finance, collections, and analytics.I have spent the last three years as part of our Servicing Strategy and Analytics group supporting the overall collections strategy, with the last two years as part of building a new team focused on becoming a Digital First company meeting customers where they prefer: online, emails, texts, etc. We leverage tools such as MS SQL Server, Snowflake, Tableau, and others to: gather large amounts of data to determine trends; measure strategy change effectiveness and success using A/B, pre/post, and MVT approaches; monitor the health of execution of our digital strategy; and more. We are then responsible for gathering the results and telling the story to Stakeholders, including our Senior Leadership and Executives.
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