Riley Freeman

Background

About Riley Freeman

OBJECTIVE I’m looking forward to a new work challenge where I can use my great customer service and teamwork skills in any way that can help to build on the success of the organization. I also possess the ability to adapt to a variety of work environments. RELATED EXPERIENCE 2010-Current Popeyes(GRM Operations) Houston, TX Assistant Manager Assisting in the training and development of new and existing employees Upholding the quality standards of Popeyes and GRM Operations as well as all food safety and sanitation guidelines. Scheduling, payroll, labor management. 2010 Papa John’s Pizza of Houston Houston, TX Shift Manager Overseeing employees during assigned shifts. Maintaining quality standards of Papa Johns and HPV Inc. 2005–2009 Camden House Marshall, MN Mental Health Rehabilitation Worker/ Dietary Coordinator Facilitated therapy groups and counseled individuals. Oversaw and coordinated dietary and sanitation guidelines for the facility as well as dietary purchasing. Papa John’s Pizza Marshall, MN General Manager Raised quality of product to meet or exceed Papa John’s standards. Decreased payroll from 45% to 31% of weekly income while raising customer satisfaction and product awareness in the local community Promoted from Delivery Driver to Shift Manager within 4 months, Shift Manager to Assistant Manager within 2 months, and Assistant Manager to General Manager within 2 months. Specialties: customer satisfaction, customer service, imaging, payroll processing, quality,