Rishabh Dasgupta
Service Delivery Specialist at Hcltech
Based in Noida, India
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Seniority
Manager
Department
Operations
Location
Noida
Industry
IT Services and IT Consulting
Company size
254K
Contact information
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r•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Rishabh Dasgupta
Experienced in managing service delivery operations, ensuring service performance, resolving escalations, and driving process improvements. Skilled in Reporting, Data Analytics, SLA tracking, stakeholder communication, and workflow optimization to enhance service quality and efficiency. Proficient in project coordination, including resource planning, scheduling, risk management, and execution, ensuring seamless project delivery. Adept at collaborating with cross-functional teams, identifying opportunities for service enhancements, and implementing strategies to drive operational excellence and business success.
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