Rishabh Desai

Background

About Rishabh Desai

A certified IT Professional with excellent troubleshooting skills, passion for technology and outstanding customer service who is dedicated to a long term career in IT infrastructure. I have experience with network configurations, active directory, SCCM, Appsense and many more applications and also configuration and troubleshooting a vast number of hardware and software products. My Business experience includes working at RMIT as a Field Services Technician (Desktop support), Customer liaison officer, as a team leader for a project and working for an application support team as well. My key strengths and personal attributes are strong written and verbal skills that are able to communicate effectively with people of different skill sets and backgrounds to achieve a common goal. I have strong and assertive communication skills with the ability to communicate effectively over the phone. I also have a lot of experience with problem analysis and management which has helped achieve improved productivity and time management.