Rishabh K Sharma

Background

About Rishabh K Sharma

I’m a telecom analytics leader, AI strategist, and genAI/Agentic AI evangelist with 10+ years of driving revenue and efficiency at Vodafone Idea. From piloting our Next Best Action engine and scaling it PAN India. I specialize in harnessing generative and agentic AI to solve complex business challenges. 🤖 Generative AI & Agentic AI: Architected genAI-driven chatbots and autonomous campaign agents that handle 20% of customer interactions end-to-end—cutting response times by 40%. Next Best Action & Predictive Analytics: Deployed ensemble-based recommendation models (Renewal, Churn, Upsell, International Roaming) to 50M+ subscribers, achieving up to 0.5% lift in targeted campaigns. MLOps & AWS Cloud Architecture: Built repeatable pipelines on AWS (Glue, SageMaker, EC2), optimized Spark jobs for 30% faster ETL, and automated model retraining—ensuring 24/7 availability and continuous improvement. Big Data Engineering: Expert in Python, PySpark, Modin, and Ray—designing data lakes and marts that process billions of records in under 17 hours with cost efficiencies. Business Intelligence & Leadership: Enhanced decision-making with QuickSight dashboards and row-level permissions; lead cross-functional teams and present ROI-driven insights to the CMO. Let’s connect if you’re ready to leverage genAI, Agentic AI, and advanced data science to accelerate growth and redefine customer engagement.#GenerativeAI #AgenticAI #TelecomAnalytics #PredictiveAnalytics #MachineLearning #DataScience #BigData #MLOps #AWS #DigitalTransformation #CustomerExperience #AIinTelecom