Rishav Bhattacharya

Background

About Rishav Bhattacharya

Manager – Global Insurance Partnerships | CloudHospital Inc. Currently leading strategic partnerships with global insurance companies and TPAs to drive patient acquisition and expand cross-border healthcare access. Responsible for onboarding partners, driving performance-based growth, and creating value-driven collaborations that bridge the gap between healthcare and insurance. Experienced Operations & Claims Leader | 8+ Years in Insurance & Healthcare A creative and enthusiastic professional with a strong sense of ownership and commitment to team and organizational success. Previously served as Manager – LTC Claims Operations at Genworth Financial Inc.(Fortune 500 company), where I led a team of 15 Senior Claims Representatives. Key responsibilities included: • Training, mentoring, and driving career growth for team members • Managing complex escalations and customer complaints • Developing performance scorecards and KPIs • Conducting structured weekly/monthly 1-on-1s for associate development Before that, I was Deputy Manager – Claims (Motor) at Tata AIG General Insurance, where I managed motor claims investigation and reimbursement processes. Successfully led a branch office with two direct reports, delivering top performance across Central & Rajasthan zones. Certified in AMDET by the Chartered Insurance Institute (CII), London, enhancing my domain expertise in insurance operations and ethics.