Rishav Sanson

Background

About Rishav Sanson

Rishav Sanson, a Senior Solution Architect, brings close to 8 years of expertise in ServiceNow implementations and architecting complex enterprise solutions. His specialization spans in AIOps, ITSM, ITAM, APM, ITOM (event management, service mapping, discovery, cloud management), and ServiceNow Telco implementations. He is proficient in leveraging GCP, Azure, and AWS for AI-based solutions.He has widely experienced in different domains which includes HealthCare, Manufacturing, Energy, Financial and in Telco industries. He also holds technical consulting experience, Rishav excels in creating tailored solutions, responding to RFPs, and aligning strategies with client goals. His innovative mindset drives the delivery of scalable solutions, bridging technical and business needs effectively. Rishav has led projects in ITSM, ITOM,ITAM which also includes Predictive Intelligence, Virtual Agents, including forecasting major incidents through historical data and implementing Health Log Analytics (HLA) with unsupervised learning models. His expertise extends to machine learning and AI, covering NLP, Generative AI, Transformers, TensorFlow, and cloud-based model deployment using Google Vertex AI and Azure ML. In ServiceNow, Rishav has developed 100+ workflows using Flow Designer, REST APIs- Integrating more than 50 third-party tools within Now Platform, and GraphQL, alongside scripting in PowerShell and Bash. His ability to automate complex tasks and optimize IT operations positions him as a valuable resource for enterprise transformation. Combining technical depth with strategic vision, Rishav thrives on solving challenges at the intersection of technology and business.