Rishiraj Sen

Background

About Rishiraj Sen

An efficient and detail-oriented technical writer with over four years of experience. Having a strong focus on delivering a better user experience by conveying complex technical information into simple and easily understandable content. Well-versed in XML and DITA, along with technical skills in MS Word and GitHub. In terms of work experience, familiar with DDLC and SDLD, Agile methodology, interviewing subject matter experts (SMEs), and analyzing inputs effectively. Good understanding of US English and is well-versed in style guides. Comfortable working with XML-based and HTML-based authoring tools like Adobe FrameMaker, Oxygen XML Editor, Document 360, and Arbortext Editor, also having knowledge of Agile processes and being familiar with JIRA, Confluence, Git, and Perforce. Experience in creating product content, ability to understand end user's pain points and develop user guides, troubleshooting guides, FAQs, release notes, and API documentation accordingly. Developed communication and organizational skills through collaborative group projects, showcasing ability to work effectively in fast-paced environments. Paying attention to detail and ensuring the completion of assignments to a high standard. In my roles at Akamai Technologies, ALTEN India, and Tata Boeing Aerospace Limited, worked closely with SMEs to understand new products and features, also contributed to training new joiners, and played a key role in preparing product documents based on set standards.