Rishitha Pokalkar

Background

About Rishitha Pokalkar

As a ServiceNow Developer with a Master's degree in Computer Science and over two years of dedicated experience, I have cultivated a specialized proficiency in implementing IT service management solutions across diverse industries such as technology and consulting. My technical skill set spans ServiceNow configurations, JavaScript, and integration technologies, allowing me to design and implement end-to-end solutions that streamline workflows and enhance operational efficiency. In my recent roles, I've worked on transformative projects such as configuring ServiceNow’s Employee Service Center and implementing HR Case Management systems, which have optimized service delivery and improved user satisfaction. I’ve also been responsible for creating complex business rules, UI policies, and workflows, ensuring that systems align with both business objectives and technical best practices. Looking ahead, I aim to leverage my expertise in ServiceNow and IT service management to lead transformative projects that introduce cutting-edge technological solutions to complex business challenges.