Rishu Gupta

Background

About Rishu Gupta

Drive business initiatives, operational performance, focus on digital marketing and business development. Coordinate with internal teams (Product, Legal, Finance, Sales, etc.) and/or external stakeholders business partners, regulators, law enforcement, etc.) to lead programs in a high quality and timely manner Partner with central strategy, sales, and operations/product teams to drive new initiatives including potential growth avenues, customer acquisition & satisfaction, service, process improvement, competitor health, etc. Identify and analyze data to provide insights to a situation which in turn helps in developing new strategies for business partners and product improvements Critically evaluate processes to find opportunities to streamline, automate and improve processes toward consistently repeatable delivery with an ability to scale with future growth Delivered end to end project plans to track status, measure growth, identify issues, along with Key Performance Indicators (KPI) and success criteria Work closely with cross functional teams/leads to ensure smooth delivery of the project and communicate progress across multiple teams like business, product, and compliance stakeholders at all levels Anticipate and resolve issues and challenges that could derail or delay program delivery Conduct program retrospective analysis at the end of the program and view delivery through the lens of the customer and internal stakeholders to ensure the best possible outcomes for all parties involved Believe in building open culture and maintaining strong working relationship with internal and external stakeholders