Ritch Gaiti

Background

About Ritch Gaiti

I am a Sr TPRM Manager at Cenlar FSB, the nation's leading mortgage subservicer, with over 6.5 years of experience in managing vendor risk, performance, and contracts in financial services. I hold the CRVPM certification, which demonstrates my knowledge and skills in regulatory and risk management for third-party vendors.My mission is to ensure that Cenlar FSB's vendors meet the highest standards of quality, compliance, and efficiency, while delivering value and innovation to the organization. I have successfully managed the due diligence and risk assessment for top and mid-tier IT and operational vendors, with over $100 million annual spend. I have also developed and managed a performance scorecard portfolio for over 80 vendors, resulting in a 75% improvement in SLA performance in under a year. Additionally, I have built strong and synergistic relationships with internal and external stakeholders, facilitating contracts, governance, and reporting. I am a published author with excellent communication, presentation, and writing skills, and a proven leader who can drive change and transformation.