Ritesh Kumar Jain
Assistant Manager at MarketStar India (Regalix)
Based in Hyderabad, India
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Seniority
Other
Department
Other
Location
Hyderabad
Industry
Outsourcing and Offshoring Consulting
Company size
1.9K
Contact information
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rβ’β’β’β’β’β’β’@linkedin.com
Phone
5 credits+91 β’β’β’ β’β’β’β’ β’β’β’β’
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Background
About Ritesh Kumar Jain
βΊ πππ₯πππ₯ ππ’π‘π§π’π¨π₯: Versatile Management Professional with demonstrated track record spanning hands-on experience in the BPO Marketing Customer Service and Employee training and Project management. Proficient in stakeholder relations risk assessment and strategy formulation. Seeking a Challenging position where I can make the best use of my strong leadership ability good decision-making skills and administration knowledge for the improvement of productivity. βΊ ππ’π₯π π¦πππππ¦ > βΎοΈ Sales B2B/B2C βΎοΈ Customer Service / Customer Success βΎοΈ SLA & Capacity Planning βΎοΈ Customer experience & Relations βΎοΈ Quality Assurance βΎοΈ Process Improvement / Process Trainer βΎοΈ Product Training & Development βΎοΈ Online Marketing / Google adwords βΎοΈ Program Management /PMO βΊ πππ¬ π§ππππ¦ Managed 3 Assistant Managers & 10 Team Leads with an overall span of 150 plus. Well versed in managing teams for Customer Service & Sales. Contributed to the launching of Amazon Australia Customer Service Operations. Trained 10 batches which comprised of 150+ new hires Overseas Trainers Operations and Program Managers. Risk Frauds & Claims π§π¬π£ππ¦ π’π ππ’π πππ‘π¦ & ππ‘ππ¨π¦π§π₯πππ¦ : I've personally worked in the following types: β E-Commerce β Pumps β Hardware & Software β BPO β Sales β Operations β Customer Service β Training & Development β Risk Management π₯ππππ¬ π§π’ ππ’π‘π‘πππ§ ? π§ Like to find out more? jain.kumar.ritesh@gmail.com
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