Ritesh Thakur
Assistant Manager at Wns
Based in Pune, India
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Seniority
Manager
Department
General Business & Management
Location
Pune
Industry
Business Consulting and Services
Company size
62K
Contact information
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r•••••••@wns.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ritesh Thakur
With over 10 years of experience in customer service, I bring extensive knowledge of the industry and a strong track record of delivering exceptional results. I have hands-on experience with Global Distribution Systems (GDS), including Amadeus and Sabre, which has equipped me with the technical expertise to support and optimize operations. Currently, I lead a team of 14 professionals, overseeing their performance and ensuring alignment with business objectives. As a WNS Certified Trainer, I have successfully trained multiple batches of 20 individuals each, delivering tailored training programs to meet process requirements and enhance team capabilities.
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