Ritika Paul
Authorised Officer at Ubs
Based in Hyderabad, India
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Seniority
Staff
Department
Public Administration & Safety
Location
Hyderabad
Industry
Financial Services
Company size
118K
Contact information
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r•••••••@ubs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ritika Paul
I have been with HSBC for 6 years and have worked in various processes including customer service inbound credit card calls for any and all customer queries with 2 years experience in sales. I laterally moved to Retail Services back office care process which dealt in customer queries through correspondence. Customers would send in there various queries through post and the bank would respond back in a 7 day TAT providing answers or solutions. I gained a 1 year experience in this work. I laterally moved to Back Office Processing which deals in data entry and also correcting addresses,closing of accounts and refunding annual fees, processing lost and stolen on accounts. I gained a 1 year experience in this work before moving to Compliance which is my current profile.
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