Verified recordRetail

Riya Marwah

Customer Service Manager at Walmart

Based in Brampton, Canada

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Seniority

Manager

Department

Customer/Client Service

Location

Brampton

Industry

Retail

Company size

593K

Contact information

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Email

1 credit

r•••••••@walmart.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Riya Marwah

As a Customer Service Manager at Walmart, I lead a team of representatives to deliver service of excellence to the customers, resolving and de-escalating 99% of their issues in an effective and efficient manner. I also develop and maintain positive working relationships with co-workers, creating a 100% best experience at the workplace and fostering a positive environment.I am interested in any opportunity that would help me cultivate and further hone my skills in Customer Care, Sales, Client Relations, and Administration, and challenge me intellectually. I am passionate about delivering the best solutions, listening to customers patiently, and handling situations calmly. I am also proficient in Microsoft Office and have certifications in Marketing Foundations and Marketing Tools from LinkedIn.

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