Riya Roy

Background

About Riya Roy

As a Global Business Management Post Graduate from Centennial College, I bring a dynamic blend of pharmaceutical expertise and international business acumen to the table. With a robust foundation cultivated through roles at Shoppers Drug Mart and Santa Monica Study Abroad, I've honed my skills in customer service, team leadership, and quality assurance.At Shoppers Drug Mart, my 1.5 years of experience as a Pharmacy Assistant allowed me to thrive in a fast-paced environment, ensuring the highest standards of care and service to every customer.During my tenure at Santa Monica Study Abroad, where I held roles as a Customer Support Executive, Documentation Executive, and Senior Quality Assurance Officer, I consistently surpassed expectations in enhancing customer satisfaction. Acknowledged for exemplary service, I led a team of 4 members, imparting training and mentoring to maintain top-tier quality in our services.My ability to foster positive customer relationships, combined with a knack for team leadership and quality assurance, has been pivotal in achieving outstanding results across diverse professional landscapes.Let's connect to explore how my unique blend of skills and experiences can contribute to your team's success.