Riya Saha

Background

About Riya Saha

Highly skilled SAS-based Applications Support Analyst with 1.10 years of experience in providing technical support and ensuring the smooth functioning of critical business applications. I am dedicated to resolving complex issues, optimizing performance, and delivering exceptional customer service. With a strong background in SAS programming and expertise in troubleshooting, I am committed to ensuring the reliability and efficiency of mission-critical systems. Key Skills: SAS administration Application support and troubleshooting Incident management and resolution Performance tuning and optimization Technical documentation Customer service and stakeholder management work in SQL, Excel Experience: Throughout my career, I have successfully supported and maintained SAS-based applications for 100+ clients, ranging from multinational corporations to government agencies. I have a proven track record of promptly resolving technical issues, reducing downtime, and improving system performance. I excel in collaborating with cross-functional teams, communicating complex technical concepts to non-technical stakeholders, and driving efficient problem resolution. Passionate about staying up to date with the latest SAS advancements and industry trends, I actively seek opportunities for professional growth and embrace challenges that allow me to expand my skills and knowledge. Committed to delivering exceptional results, I am known for my strong analytical mindset, attention to detail, and ability to thrive in fast-paced environments. If you are seeking a dedicated and skilled SAS-based Applications Support Analyst who can contribute to your organization's success, let's connect and explore potential opportunities.