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Riyanuddin Shamshuddin

Relationship Associate at Emirates Nbd

Based in Dubai, United Arab Emirates

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Seniority

Staff

Department

Customer/Client Service

Location

Dubai

Industry

Banking

Company size

25K

Contact information

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Email

1 credit

r•••••••@••••••.com

Phone

5 credits

+971 ••• •••• ••••

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Background

About Riyanuddin Shamshuddin

A dynamic professional with 5 Years of hands on experience as a Senior Customer Service Representative. Skill Set: • Expertise in MS office package Maintaining servers, routers, and PCs. • Knowledge with professional level support in the SAP Customer Relationship Management (CRM) module in data system operations, maintenance and management. • Troubleshooting, networking and connection issues Assembling & disassembling the computers. • Installing and maintaining hardware and computer peripherals. • Software Installation. Configuring, managing, and maintaining networks solving the regular upcoming Hardware issues. • Problem-solving skills combined with analytical ability Patience. • Good in outlook, printer, and LAN configurations. • The ability to work well in a team. Responding in a timely manner to service issues and requests. • Providing technical support across the company.

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