Rizani Yusuf

Background

About Rizani Yusuf

Exceedingly customer-focused & conscientious Key Account | CustomerService & Advisory Management Professional with 22+ years of experience in playing a key role in delivering customer commercial objectives & business plans to retain clients & accelerate business growthin line with department & overall business objectives. Furthermore, demonstrated track record of building effective working relationships with clients & managing a wide range of internal stakeholders to deliver common business goals and devising/ implementing factbased solutions that deliver results that are beneficial for both the customer & the company. In addition, playing a pivotal role in ensuring the seamless operation of the customer service with a focus on maintaining exceptional service levels and researchingthe market & gathering market intelligenceto recommend strategies/ plans to maintain the company’s competitiveness & relevance in the market. Eminent Feats • Nominated for the ‘Employee of the Year’ award in 2023. • Selected as ‘Fit for work fit for lead Ambassador’ in 2023 at the MENA Energizer for Q1 for high revenue generation through heavy weights.