Rizki Setiawan

Background

About Rizki Setiawan

Business Analyst | 5 Years of Professional Experience in Information Technology and Financial Services A results-driven and detail-oriented Information Technology professional with five years of progressive experience in the areas of business analysis, service operations, and business support. Demonstrated expertise in executing IT projects within the financial services and banking sectors, with a strong focus on aligning business requirements with technical implementation. Proficient in the full Software Development Life Cycle (SDLC), including user requirement gathering and analysis, documentation (MSD, FSD, mockups, flowcharts), test planning and execution (SIT/UAT), as well as issue resolution and troubleshooting. Skilled in utilizing various tools and technologies such as SQL Server, MySQL, Postman API, Tomcat, Putty, SqlDbx, FileZilla, and iMacros. Fluent in both Indonesian and English (written and spoken), with a proven ability to communicate across departments and bridge the gap between business stakeholders and technical teams. Recognized as a fast learner with high adaptability, strong discipline, and a continuous commitment to professional development.