Rizky Dewantoro

Background

About Rizky Dewantoro

I have over 5 years of experience in Operations and Customer Service across different industries, including IT Services, Digital Banking, Property, and Logistics. My main focus is managing day to day operations, making workflows faster, and ensuring everything meets company standards and targets (SLAs). Throughout my career, I have learned to be highly adaptable. I am equally comfortable working on hands-on tasks independently, solving complex customer issues, or leading teams to achieve their goals. I enjoy finding practical solutions to everyday operational challenges. My Main Skills- Operations Management: Experienced in tracking assets, scheduling routine maintenance, and improving daily procedures (SOPs)- Customer Experience: Skilled in handling high-volume requests, solving issues between different departments, and keeping customer satisfaction high- Team & Regional Support: Capable of working as a strong team member or managing regional operations and teams when needed. I am open to new opportunities in operations, service delivery, or business support at various levels. Feel free to connect or reach out directly via LinkedIn message or email at rizkydwt@gmail.com