Rizwan Akhtar

Background

About Rizwan Akhtar

As a Product Manager at ICommunix, I drive product strategy and execution for Omningage, an AI‑powered omnichannel engagement platform that helps businesses connect meaningfully with customers across every touchpoint. I combine product strategy, UX research, and data‑driven decision‑making to turn real customer pain points into scalable solutions that improve CX and business outcomes.My approach is grounded in rigorous user research, close collaboration with cross‑functional teams, and a bias for shipping. With a background spanning QA, design, and product management, I bring both technical depth and design sensibility, enabling me to move seamlessly from discovery and problem framing to delivery and iteration.Core Expertise: Product Strategy | Data Analytics | AI Prototyping | UX Research | Release Planning | Agile/Scrum | User Experience Design | Problem Solving | Cross-Functional Leadership. Technical Toolkit: Jira | Confluence | ClickUp | Notion | Miro | Figma | Google Suite | Lovable | Replit | CursorI'm passionate about solving real-world problems through thoughtful product design. At Omningage, I'm committed to building experiences that are intuitive, valuable, and create lasting customer relationships.Always happy to connect on product strategy, AI‑driven CX, and omnichannel engagement. Feel free to reach out if you’d like to collaborate, compare notes, or explore opportunities.