Rob Arora

Background

About Rob Arora

With over six years of experience as a large enterprise account director, I help B2B and B2C companies connect their data from disparate silos and gather connected intelligence to provide the best customer experience. I work at Sprinklr, the global leader in unified customer experience management cloud solutions, according to Forrester and Gartner Research. As a Sprinklr CXM Cloud specialist, I partner with the most loved brands to help them capture and extract the commercial value of unstructured and structured data, leverage these insights to bridge gaps in the conversion path, engage their ideal customers, and grow revenue. My ultimate focus is helping brand leaders grow customer satisfaction, customer retention, and lifetime customer value - backed by measurable ROI. I also have an MBA in marketing and international business, and a diploma in sales and marketing, which equip me with the skills and knowledge to understand consumer sentiment, VOC, trends and create operational efficiencies across the business.